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can't get no email notification

ulisixt

Pro Member
Pro
#1
dear community,

I recently started with the newest lead form builder pro on my website
www.sixtsolutions.de
installation was a breeze.
I am running several contact-forms within the site but now I am facing 2 major problems:

1.
I can't get email notification at all.
tried checkboxing both ways:
- Receive Leads in Email AND
- Receive Leads in Email and Save in database

emails are saved in database, that's working.
But no way to receive the related emails into my email client.

imho admin Email-Settings should be correct:

To*
-> my email-adress
Multiple Email Recieved
-> blanc
From*
-> my email
Header*
-> custom header
Subject*
-> custom header
Message*
-> [lf-new-form-data]

Any idea?



2.
I am using a second contactform on my website. (just scroll down the site)
3 boxes for name, email phone
1 message box
the users can select and fill in the message box, but the other content boxes (Name, email…) cannot be selected with the mouse.
it is working with the tab key, and can be filled in that way. However, this is not expedient and defenitely not user-friendly.

Problem 1 is also occurring with this contact-form – no email notification possible :-(

Help is very much appreciated
Thanx
Uli
 

Satyendraa

Moderator
Staff member
#2
Hello there,

1. Did you tried any other email id. Sometimes email doesn't receive message. Also please check your spam folder also.

2. Use this code in Additional CSS "Appearance > Customize > Additional CSS"

Code:
.leadform-show-form .lf-field {
    display: inline;
}
This will help you.

Kind Regards