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Email Info

karrtik

Pro Member
Staff member
#2
Hello there,

For that you have to edit your form and go to "Settings > Lead Receiving Method > Receive Leads in Email"

this will help you.

Thank You
 
#3
Hello,
I have that option selected, and the email comes through, but there is no information. When the user enters there name, address, details, I would like that information to be sent in the email.

Thank you
 

karrtik

Pro Member
Staff member
#4
Hello there,

It seems that shortcode [lf-new-form-data] is not added in message field. That is the reason you haven't got information.

Just edit your form and go to "Email Settings > Admin Email > Message" and put shortcode here.

This will help you.

Thank You.
 
#5
Hi there,

I have put that code in the message field and the email does not include the information it actually just sends [If-new-form-data] right in the email.

Thank you
 

karrtik

Pro Member
Staff member
#8
Hello there,

Plugin won't work on localhost, you need to use this plugin on live server then form will work for you.

Thank You
 
#9
Good day.

I have the same problem. I am only getting emails with the text "New Lead Received" and no other information.

This means that I cannot follow up on leads... Please help
 
#10
Update:

The form seems to be working now, but I would still like to see which potential customer tried to contact me. Is there any way that I could do this?
 

karrtik

Pro Member
Staff member
#11
Hello there,

When a form is submitted you will receive either mail or lead in your dashboard (As settings chosen).
If you have chosen to receive leads in Email or in Database, in both the condition it will show name email and message of customer.

So you can see them in your email/Database.

Hope this helps you.

Kind Regards
 
#12
I have changed my settings from email only to email + database since I received the blank mails.

However, this still does not solve my problem of not knowing which potential customer tried to contact me