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Mobile Version For Iphone

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#1
Hi there!

Thanks for your great theme!

Unfortunately, the mobile version for iphone seems that is not working properly... ¿could you help me, please?

website: royalhh.com

Best,

Joan
 

Satyendraa

Moderator
Staff member
#5
Hello there,

Could you please clear browser cache or try to check site in any other iphone. Because it is loading fine at my side. I have checked in multiple mobiles. With the screenshot it is clear that style is not loading. But you have to check in multiple devices to confirm.

Thank You.
 
#6
Good point, but still not solved :_(

This is the situation:

- Android devices -> Site loads fine
- iPhone 4s -> Site loads fine
- iPhone 6 -> Site loaded incorrectly but today I deleted the WP cache, then loaded fine except contact form (appears duplicated) and slider (not showing at all). (See i6_1 and i6_2 pics attached)
- iPhone 6 plus -> Site loaded incorrectly like in the previous post in spite of clearing cache. (See i6plus_1, i6plus_2 and i6plus_3 pics attached)

Furthermore, both devices (iPhone 6 and iPhone 6 plus) deleted their own Safari caché (History and Website Data).

Finally, I have even uninstalled the WP super cache plugin,...just in case. But still not working...

Any ideas will be very appreciated :)
 

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karrtik

Pro Member
Staff member
#7
Hello there,

I have checked your website in emulator and everything is looking fine, please clear your device cache and check it again.

Best Regards
 
#8
Hi there!

Finally the problem is solved, but seems that not due to clearing cache.

I post here how we fixed, just in case the answer can help anyone else.

In fact is simple, both iPhone 6 and iPhone 6 plus were using mobile data to access the website. When they tried to access using WIFI then the website looked fine... amazing...

Thanks to the moderators for their help anyway! :)
 
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