• To improve performance and better customer
    experience we are maintaining our server.
    If you are getting login issues then
    please send an email at "themehunk@gmail.com"
  • Your query is valuable for us, you can post your query any time.
    We are ON in week days. You will get instant support in our working hours.
    We are little slow in non-working hours, but you will get response in maximum 24 hours.
    Our working timing is
    [10:00 AM (IST) - 7:00 PM (IST)]
    [6:30 AM (CET)- 3:30 PM (CET)]
    [12:30 AM (EST) - 9:30 AM (EST)]

    Login Rules
    1. Premium users can login directly using aMember credentials, Created at the time of purchase.
    2. Free users can re-register to access forum using this link : Register Here.

Slider Not Working At All

#1
Hi,

I am using Novellite theme.
Few hours ago, Slider stoped working and any change I make, it doesn't seem to accept.
It says "saved" but when loaded, site still shows the old slider.
I tried to remove and add new, delete all, but even the default slider won't appear anymore.

Tried to access from several devices and from another browser, but still doesn't work.

Help please, I like this theme that I would like to buy a PRO version if I manage to setup website with everything working.

Thanks, Ivan

https://studos.hr
 

karrtik

Pro Member
Staff member
#2
Hello,

Generally this issue occurs due to any plugin. So please deactivate all plugin and check if it resolves your issue
And then activate plugin one by one to find problematic plugin. Then replace it with any alternate plugin.

Also make sure you are using latest version of theme.

This will solve your issue.

Thank You
 
#3
Hi,

I have already tried that.
Theme is up to date, all plugins deactivated (bulk select->deactivate).
Went through setting slider again, still not working.
 

karrtik

Pro Member
Staff member
#4
Hello Ivan,

I need to check your dashboard to check the problem but we provide basic support for free user, so our support policy does not allow me to do that.

Hope you understand.

Best Regards