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Unable to Import Starter Sites

#1
Whenever I import a starter site it show this error
Importing widgets---
Error: Widget import data could not be read. Please try a different file.

---Importing customizer settings---
Error: The customizer import file is not in a correct format. Please make sure to use the correct customizer import file.

---pt-ocdi/after_import---

Error: Widget import data could not be read. Please try a different file.
 

Satyendraa

Moderator
Staff member
#2
Hello there,

For that please contact your hosting service provider. Sometimes file access permission is not provided by "Hosting" that is the reason you are getting this error.

So please try contact them. And ask them to provide complete access.

Kind Regards