• To improve performance and better customer
    experience we are maintaining our server.
    If you are getting login issues then
    please send an email at "themehunk@gmail.com"
  • Your query is valuable for us, you can post your query any time.
    We are ON in week days. You will get instant support in our working hours.
    We are little slow in non-working hours, but you will get response in maximum 24 hours.
    Our working timing is
    [10:00 AM (IST) - 7:00 PM (IST)]
    [6:30 AM (CET)- 3:30 PM (CET)]
    [12:30 AM (EST) - 9:30 AM (EST)]

    Login Rules
    1. Premium users can login directly using aMember credentials, Created at the time of purchase.
    2. Free users can re-register to access forum using this link : Register Here.

WordPress menu failed to un-collapse.

O

OnePageC

Free User
#1
#1
Dear support team,

The WordPress menu can't be un-collapsed, not sure why out of a sudden the collapse button doesn't work.
Now I am unable to view the WordPress menu with icon and text, I can't un-collapse the menu as the button won't work.
I've tried to switch from One Page C to other WordPress theme, the button was back to work again!
The button won't work on One Page C, not really know what could be the issue.

Kindly please refer to the screenshot for the situation.
I pointed the button by red arrow in the screenshot below.

Regards,
 

Attachments

Satyendraa

Satyendraa

Moderator
Staff member
#2
#2
Hello there,

Thanks for informing about this, I logged this to our dev team, They will check it and update theme is found something in it.

Kind Regards
 
O

OnePageC

Free User
#3
#3
Dear support team,

Thank you for the effort!

Also when I was editing the WooCommerce product image with theme - One Page C, the section of image all the while blinking. May I know is that relating to the theme also? I've tried in my other website with different theme, it worked well. I've recorded the situation as a video but seems there has no option to attach it.

Regards,
 
Satyendraa

Satyendraa

Moderator
Staff member
#6
#6
Hello there,

I checked your site and didn't get any issue related to image blinking.
Could you please share exact product link if you are getting this in any particular product.

So that i can check it. Also let me know if you are getting this issue in a specific condition.

I will check it.

Kind Regards
 
You must log in or register to reply here.