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WordPress menu failed to un-collapse.

#1
Dear support team,

The WordPress menu can't be un-collapsed, not sure why out of a sudden the collapse button doesn't work.
Now I am unable to view the WordPress menu with icon and text, I can't un-collapse the menu as the button won't work.
I've tried to switch from One Page C to other WordPress theme, the button was back to work again!
The button won't work on One Page C, not really know what could be the issue.

Kindly please refer to the screenshot for the situation.
I pointed the button by red arrow in the screenshot below.

Regards,
 

Attachments

Satyendraa

Moderator
Staff member
#2
Hello there,

Thanks for informing about this, I logged this to our dev team, They will check it and update theme is found something in it.

Kind Regards
 
#3
Dear support team,

Thank you for the effort!

Also when I was editing the WooCommerce product image with theme - One Page C, the section of image all the while blinking. May I know is that relating to the theme also? I've tried in my other website with different theme, it worked well. I've recorded the situation as a video but seems there has no option to attach it.

Regards,
 

Satyendraa

Moderator
Staff member
#6
Hello there,

I checked your site and didn't get any issue related to image blinking.
Could you please share exact product link if you are getting this in any particular product.

So that i can check it. Also let me know if you are getting this issue in a specific condition.

I will check it.

Kind Regards